Talkify / Agents / Reception
Reception · Always live

The front door that never closes.

Talkify Reception answers in your business voice: friendly, professional, on-brand. It greets callers, qualifies the reason for the call, takes detailed messages, books appointments, and warm-transfers anyone who needs a human. No hold music. No voicemail. No missed leads.

From
$129/mo
Setup fee
$0
Answers
from 0.4s
Hold music
never
5:42pm · past closing
Reception's gone home.
Phone's still answered.
Note takenMark @ 3pm Thu
Reception Personal Assistant Booking Service Sales Qualification Tradesman Dispatcher Real Estate Inquiry Beauty & Wellness Plumbing Dispatch Retail Professional Services

What it does on every call.

Six things happen on a single phone call, in this order. All of them are on from day one, and all of them are logged, transcribed and summarised the moment the caller hangs up.

On answer

Knows who is ringing.

Returning callers get greeted by name, with what they rang about last time already on hand. New numbers get added to your address book as the call happens.

From 0.4s

Real-time conversation.

It hears your caller and replies from 400 milliseconds, not eight seconds. The conversation flows the way a phone call should, and most callers never work out they are not talking to a person.

Mid-call

Tone tuned to you.

Pick from 32 voices or clone your own. Set the register, corporate or warm or playful, and lock the glossary so your product names come out right.

When it matters

Warm transfers.

Something urgent gets patched through to a real person, with the context already gathered so nobody has to ask the caller to start again.

Call ends

Summary in seconds.

Who rang, what they wanted, how they sounded, what to do next, and a link to the full transcript and recording. Texted and emailed before you have put your coffee down.

Any hour

24/7, no exceptions.

Public holidays, weekends, three in the morning. Same voice, same answer time, no surcharge for the hours nobody wants to work.

A receptionist who never forgets anything.

Every name, topic, urgency and outcome captured and searchable for good. Push it into your CRM by webhook or read it on the mobile app. Weighing this against hiring someone or using an answering service? Start with the AI receptionist guide.

Set up reception

A typical morning, recorded.

First three calls of a Tuesday at a real Talkify customer, names changed, transcripts verbatim.

Caller · 7:14amAre you guys open today? I need to drop something off.
TalkifyYes, open from 8am to 5:30pm. Drop-offs go to reception on the ground floor. Anything I can flag for the team in advance?
Caller · 7:42amHi, I'd like to book a meeting with Tom for next week.
TalkifyTom has Tuesday 11am or Thursday 2pm. Which works? I'll send a calendar invite right after we hang up.
Caller · 8:03amHas the courier picked up the package yet?
TalkifyLet me check the dispatch log… yes, NZ Couriers collected at 7:15am. Tracking link is on its way to your email now.

Price the reception agent.

Slide for the number of agents you would run on your number (the plan includes up to 3), pick the integrations you'd connect, and see live what your monthly looks like. Most businesses start with one. No sign-up needed.

How many agents 1 agents
Integrations 0 selected
Your plan
$199/mo Founding rate · 3 months
$129
/mo
Plan
Broadcast
Minutes
200/mo
At once
3 calls
Numbers
1

Broadcast fits most growing NZ businesses. One number carries up to 3 agents and three callers at once.

Includes 200 minutes a month, then 10c a minute (20c after your first 3 months). Each number includes 50 texts a month, then 10c each.

Want more than 3 agents on one number? Extra agents are $39 a month each.

Start with this plan

Your agent, live in 10 minutes.

The agent builder is your whole setup on one board: your number, the agents answering it, and the things they use, like your calendar and notifications, wired alongside. Pick a starter, drag a part on, press deploy. One number carries up to three agents, so reception, sales and support can each be their own specialist.

Agent builder · a live build
Changing it is even faster than building it. Tell the built-in assistant what needs changing, in plain words or out loud, and it makes the change on the board for you. Press deploy and your callers hear it on the very next ring.

Start your build
Get your first agent · No card needed
Talk to our agent now  ·  it'll set up your trial

Talkify is currently available to businesses in New Zealand & Australia only.

Personal Assistant
Single mobile or landline. Built for one person, not a business.
$89/mo
Shortwave plan

Founding rate On a monthly plan your price is locked in at the founding rate for your first 3 months, then the standard rate applies. Pay as you go has no founding step: the rate is just the rate. Plans include 50 to 200 minutes a month, then 10c a minute. The first 20 texts each month are free, then 10c each.

● Your data stays in NZ.
Now shipping · iOS & Android

Carry your control deck in your pocket.

The Talkify mobile app puts the dashboard, transcripts and live coaching in your hand. Listen back to any call, edit your agent's prompt mid-shift, get push-notified the moment a hot lead lands.

9:415G ● ●
Today
128 calls.
Latest · 11:20am Booked · Sarah H. ● Reception · 00:42
Live now · 1 line
Sentiment
Open dashboard
CHANNEL 01 · INBOUND · 24/7

Stop missing calls.
Start reception.

Hear it yourself · our AI agent, 24/7 · ask it anything 03 242 1262 Sign up, sales & support · we'll set you up 0800 002 967
● No form● No card● Free to call● The demo line can sign you up too
Text our agent · 027 204 8827